The LinkedIn or Facebook window closes right away when posting
When a participant clicks Post, a LinkedIn (or Facebook) window opens so they can connect their account. If it closes immediately, the browser or device is usually blocking it. Ask them to:
- Open the posting link in a private or incognito window, or clear cache and cookies, then try again.
- Allow pop-ups for app.ingo.me.
- Turn off ad blockers or privacy extensions for a moment.
- Open the link in Chrome, Edge, or Safari, not inside LinkedIn, Outlook, or Teams.
- On a company-managed laptop, try a personal device or phone browser.
Still stuck? Reply with the browser, the device, and a screenshot or screen recording.