VIP Notifications

VIP Notification is one of the main features for growing events. Allows you to easily and quickly empower participants at scale.

This article will help you understand this feature and utilize it successfully.

Let's start with the basics!

- VIP Notifications are InGo built-in email templates providing your participants a great opportunity to quickly and easily share a post and promote their attendance (an example below).
Recipients get a simple email with Social Widget that gives an insight into posting experience, they click through the CTA and get redirected to a simple posting page with a personalized post waiting for them to share in a single-click!

- Here's the screenshot of an example: 



- These emails are being sent to your participants from info@ingo.me, however that can be updated if needed.

- This feature can be found under the "Manage Emails" option, in the header section of your event dashboard.

- Requirements to utilize: 

a) a spreadsheet that contains participant name and email address data, as an Excel or CSV file
b) adding a social posting option to a participant group or multiple groups you want to empower with this feature


Customizations

- There are available customizations for: 

  • Subject
  • Headline
  • Body
  • Leaderboard 
  • Header
  • Button Text


- Additionally, the sender address can be switched from default which is info@ingo.me to your own domain. To start the update process, please contact our team requesting the update and share the email address you'd like to use instead.

Utilization

- Upload a list of your participants to their appropriate group, through the "Upload Participants" button on the left side below the group list. If you want to upload sponsors, then you need to choose upload for that particular group. 

screenshotlOV7XnWt


- Once an event is created, the system gives a default schedule of eight different dates. That schedule can be manually updated.

- Important note for uploads: 

  • If you are doing the next round of uploads to empower more participants, your spreadsheet can contain already uploaded individuals along with missing ones, since the system will end up uploading only those that are not in the system at the moment of an upload. 
  • An individual can't be part of more than a single group at any moment. 

- Schedule for sending out: check the system default schedule through the "Schedule" button, where you can choose your custom time slots if preferred. Each group can have a different schedule while the schedule added in the "All Groups" section will trigger across all groups. 

screenshotvkJhUUS1

- Once an event is created, the system gives a default schedule of eight different dates. That schedule can be manually updated through the settings shown above.

- Sending out right away is available through the "Send Emails" button, over there once you hit the "Send Now" button for a specific group the notification goes out immediately.


Important note for deliveries: 

  • A participant will receive the notification only if they haven't yet shared the available social post.
  • If you have multiple available social posting options for a specific group, participants will receive a notification for the first available option they haven't yet shared. Once they share one out of multiple, the next round of notification will prompt them to share other available option.


Testing

- this is available through the "Test Email" button. Simply send a test email to yourself or someone else. (Note: test email will use "InGo Admin User" as recipient name since that's an internal admin test)

Here's how my test looks like: 



After going through the "Get Started" button and authenticating with LinkedIn, there's a personalized post waiting for me to share in a single-click. 



Hope this was helpful.